Cosmetic procedures are not typically covered by insurance in that they are considered elective in nature. If something is preformed which we feel may be covered by insurance, we will bill your insurance for you if you wish.
You are responsible for payment in full at the time of your procedure. We accept Cash, Visa, Mastercard, Discover, and Personal Check. All returned checks will have a $50.00 processing fee. Personal checks for cosmetic procedures will need to be cleared prior to your actual procedure, and we will schedule your appointment afterward.
Packages can save you money in the case of some procedures like the Titan or Mesotherapy, where a series of procedures will typically be necessary to reach your goals. Dr. Massullo is very conservative and will express what she feels is necessary for your individual needs. We ask that you bear this in mind, as it is unfair that you should expect something other than what she tells you, and expect to be the exception to the rule. If you wish to opt for purchasing a Package, then we ask that you pay for the package prior to the procedure. The Doctor will suggest a time frame that will best suit your individual goals, and we ask that you schedule and keep your future appointments within this time frame.
We do not charge for appointments that are not kept, but we, as mentioned, do everything possible to keep your appointment time open for you and on time for you so that your time will not be wasted and your confidentiality maintained. Please keep your appointments in a timely fashion, and if you need to cancel or are running late, please call us as soon as possible.
We do not keep inventories of products so that your products are as fresh as possible. If you want something that we are out of in the La Pelle M Skin Care line, we will order it and call you as soon as it arrives, so that you can pick it up.
The Allergan products will be ordered specially for you, and we will include the shipping in the price. You will be required to pay for these at the time of order, and we will call you immediately upon arrival so that you can pick them up. If you decide to return or do not want the product, the company usually charges a restocking fee, and there is a cost for the shipment, which can give you little return on your money, for this reason, please place serious orders only. We cannot be responsible for someone else’s products, and if there is a problem with something, we will, of course, take it up with the company for you.
For medications that will have to be specifically ordered for you and your individual needs, such as Mesotherapy treatments, by the very nature of this and the type of medication used, should you chose to cancel the procedure after the medication is purchased we cannot refund your money nor give you the product. Your appointment must be kept in a timely fashion also in these cases because the medications used by the Doctor are very fresh, natural, and in many cases, preservative-free and have expiration dates. This is in the best interest of your health in general. If you delay your appointment, some of the medications, as previously noted, may expire and will not be able to be used and must be reordered. This is a cost to you, and we ask, therefore, that you are very serious about what you intend to do and pursue it accordingly.
Mesotherapy and all medication that is ordered, especially for you and a treatment that you have decided to have performed, must be paid for at the time of your visit and is non-refundable.
Gift Certificates are available for most services that are provided at The Institute of Ageless Medicine. They make a great gift for the person who has everything, for anniversaries, weddings and so much more. Your Gift Certificates will come in an envelope for your presentation. We ask that you inform the recipient that they have one year from the time of purchase to use the Gift Certificate, and afterward, this will be void. This information appears on the actual Gift Certificate but can be overlooked by the recipient.
Alternative Medical treatments are typically not covered by insurance companies as they are not considered the standard of care. We will if the situation permits, bill your insurance for you, but you are responsible for the payment in full at the time of your visit.
We accept Cash, Visa, Mastercard, Discover, and Personal Check.
All returned checks will have a $50.00 processing fee.